← All playbooks
scenario

Pharmacy

The pharmacy that always knows its stock

This is a playbook, not a case study. No client yet — the outcomes below are goals we work toward with you, not results we're claiming.

Where businesses like this hurt

  • Stock counts live in notebooks, so reorders happen after shelves are already empty
  • Expiry dates hide in boxes — write-offs are discovered at count time, not before
  • Mobile-money sales mix with cash, and closing the day means reconciling by hand

How we'd implement it

  1. 1

    Diagnose

    Map how stock, sales, and supplier orders actually flow today — counter, storeroom, and the notebook.

  2. 2

    Implement

    Business Operations: inventory with categories and low-stock alerts, sales and expense recording, and structured mobile-money / cash payment capture.

  3. 3

    Implement

    Batch and expiry tracking on medicines, with alerts surfaced before dates pass.

  4. 4

    Run

    Managed services from day one — backups, updates, and support while staff adjust.

  5. 5

    Grow

    Business Intelligence: weekly dashboards for margins, fastest-moving items, and dead stock.

Built on these packages

Target outcomes

Goals we aim for together — not promised numbers

  • Reorder alerts arrive before stockouts, not after
  • Expiry write-offs shrink toward zero because dates surface early
  • End-of-day close takes minutes instead of an evening of hand-reconciliation

Sales arrive over the counter through several channels — the system tracks each one separately so reconciliation stops being a nightly puzzle.

YOUR BUSINESS COULD BE THE REAL STORY

Be the founding client for your pharmacy.

Founding clients get priority onboarding and a documented pharmacy transformation story — published with your approval, when the results are real.

Accra, GhanaGMT (Accra)Replies within 1 business day